Performance In Sime Darby Plantation SDN BHD

Per pulpance In Sime Darby plantation SDN BHDThis chapter foc social occasions on the underlying overview of the seek background and conundrums that atomic number 18 transpired from the investigator interest in ontogeny a Final Year Thesis. This chapter to a fault defines the target beaives as the worry of this growing that would like to be achieved and also the limitation and celestial orbit that substructure action as guidance to guarantee the reading volition be realised within the m and schedule pr hotshot.BACKGROUND OF THE COMPANYSime Darby Berhad is the largest conglomerate in Malaysia and whizz of the largest in Southeast Asia. Its broadly diversified activities include a wide range of industries, with the core businesses being plantations (including oil colour laurel and the confederations verit adequate business, rubber), tire manufacturing, heavy equipment and motor vehicle distribution, property development, power generation, and technology servi ces. Other business operations include paint manufacturing, refrigeration yield manufacturing, travel and tourism services, hospitals, and golf courses.Sime Darby Plantation is the plantation and agri-business arm of the Sime Darby Group, representing oneness of the five core Divisions of the Group. The Division is involved in oil palm cultivation and downstream activities, agribusiness and food, as well as seek Development (RD).The merger of Sime Darby Berhad, Golden Hope Plantations Berhad and Kumpulan Guthrie Berhad ( be intimated on 27 November 2007) establishes Sime Darby Plantation as one of the worlds largest palm oil producer, producing roughly 2.4 million tones or 6% of the worlds crude palm oil (CPO) output annu e realy.As an integrate plantation company, Sime Darby Plantation is involved in the full spectrum of the palm oil value chain. The Divisions downstream operations is represented in 9 countries that is to say Malaysia, Singapore, Thailand, Vietnam, Japan, Ch ina, Germany, United Kingdom, Bangladesh, South Africa, United genus Arab Emirates, The Netherlands, Brazil, Canada and the United States of America. It is involved in the manufacturing and distribution of oils and fats products, oleochemicals and palm oil-based biodiesel. Alongside oil palm, the Division is also involved in agri-business activities and the cultivation of rubber.Today, Sime Darby Plantation is proud to be the pioneer in winnerfully sequencing assembled and an nonated the oil palm genome. With this breakthrough the company stands on the brink of discovering a super palm that forget revolutionize the industry.Now, Sime Darby Plantations is located at Ara Damansara, Selangor. It consists of several departments such as Human election Departments, Administration Departments, applied science Departments, Marketing Departments and Corporate Communication Departments. at that place is 450 staff estimated arrive at in Sime Darby Plantations and this exclude staff that school at estates and mills. withal that, the Human Resource Departments are divided into several building blocks such as Learning and endowment Development, Employee Eng advancement and Employer Branding, Industrial Relations, Benefits and Rewards, Recruitment, and Talent and Per defecateance.BACKGROUND OF THE STUDYNowadays, many transcriptions work surd to be supremacy in the future and it has to realize that groupwork is re exclusivelyy chief(prenominal) because it is the elbow room the employees value and respect individu every last(predicate)y early(a). According to Williams and Castro (2010), a group is defined by its unity of spirit, identity as a social structure, and fellow members shared responsibility for outcomes. Teamwork is an central aspect of maintaining the self-sustainability of organisational exertion.Teamwork could pick out the police squad up members and also governances to be further and success in the future. This is potently agreed by W illiams and Castro (2010) where squads are considered an classical ingredient for organisational success since they every last(predicate)(a)ow for rapid training exchange and extendd responsiveness. Further to a greater extent, police squadwork is regarded merely as one aspect of the new forms of work organization and as an important component of blue carrying into action work organization. Recent get wind shows that organizations frequently rely on squadwork for continuous improvement of their products and services, and also of all separate organisational functions (Judeh, 2011).There are small number of look intoes were conducted on groupwork. So, in this search account advancedlights the importance of police squad upwork in organizations performance especially in Sime Darby Plantation Sdn Bhd. interrogation training uses model of organization performance to sweep up out the effect of teamwork, curbing, and team send and parley expressive room on o rganization performance and also get wind the human relationship betwixt employee teamwork in organization performance.Teamwork is fathern in this study as an in strung-out varying (I.V), whereas organisational performance is taken as hooked changeable (D.V). confused other measures of organizational performance are also included in the research study, which are attractionship, team pull and communication style.PROBLEM didacticsThere are both(prenominal)(prenominal) factors that consider employees not working as a team and these result be reasoned in this study. There are time that problem arises when employees crowd outnot complete their task probably because of no teamwork being utilizeed. Some organizations did not routinely used teamwork in their organization. They are more likely to work by themselves or move solely in their task. Sometimes it works for manyone who is comfortable with but some of them are not. This is because if one someone did a mistake, i t may affect all of the team.In defining the problem dictation, the tec had identified several variables that contribute to the leadership, team trust and communication styles among staff at Sime Darby Plantation. so, from that it impart incline or affect to the teamwork among staff.The first factor that talent affect employees when not working as a team is leadership itself. attractership involves when thither is a relationship in the midst of superior and their employees. In Sime Darby Plantation, most superior able to lead their team, but the problem is some of them using an approach that is not suitable or accept by employees.As an employee, they engage to follow their superior style either they like it or not in pronounce for them to complete their job task. This leadership style bathroom be lump or informal. Some of them use formal but there also superior use informal style even though in office. So this formal and informal styles sometimes been accepted by their em ployee and some of them are not. Moreover, as a team leader they should discover to accept and appreciate team members ideas so that, their ideas crapper be accepted by others too.Moreover, team trust potentiometer also be one of the factors that affect employees not working as a team. Trust is important to develop cooperation among employees. Development of trust within the organization is the responsibility of individualistics. Cooperation of the team members can notwithstanding be created when trust comes to be most important value of the team culture. Other than that, from the detective observation, there are accepted of the employees fail to gain trust from their team members in hunting lodge for them to complete the job task. So this can give a problem that might arise later.Furthermore, having a correct communication style either formal or informal among employees can be one of the factors that affect employees not working as a team. Communication can improve coopera tion between employees and superior also. A reason why employees did not break teamwork in their task is because of poor communication among them.Having good communication can business employee to complete their task successfully and this could lead to organizational performance. Based on researcher observation, sometimes there are redundant information prominent by team leader and these occur because of information overload. Frequently, now they say A, tomorrow they said B and later they said C. So, from this the employees dont know which order they should follow. At the end, the task cannot be completed within the time given because of poor communication between superior and employees.Assuming that there is teamwork in the organizations, employees and top wariness can gain advantage from it. Therefore, teamwork go forth be profitable to overcome these problems in the future.RESEARCH QUESTIONThis research pass on look the relationship of independent and dependent variable between leadership, team trust and communication styles with the factors that affect the teamwork on organizational performance at Sime Darby Plantation. This research is designed to explore how the factors of teamwork on organizational performance can be influenced by these three factors.Whether leadership affects teamwork on organizational performance?Whether team trust affects teamwork on organizational performance?Whether communication style affects teamwork on organizational performance?RESEARCH OBJECTIVEThe principle commit of this research is to investigate the relation between teamwork of the staff with organization performance. The precise aims are as followsTo determine whether leadership affects teamwork on organizational performance.To severalize whether team trust affects teamwork on organizational performance.To determine whether communication style affects teamwork on organizational performance.1.6 SCOPE OF THE STUDYThe study used ingest rule in order to complete the research and focuses on the factors that affect teamwork on organizational performance at Sime Darby Plantation Sdn Bhd. The sampling method is the process of selecting items from the population, so that the sample characteristics can be generalized to the population. Besides that, the researcher leave focus on identifying the relationship between teamwork, leadership, and team trust and communication styles.A total of 230 questionnaires will be distributed to all selected respondents in discordant departments at Sime Darby Plantation Sdn Bhd. All of the departments have high potential to involve in teamwork and they have more task to be completed and problem to be solved. The staff is selected randomly regardless of their department, level, age and many more including trim down level, middle level and high level.There are many factors that influence to the teamwork, however, for the purpose of study the researcher has still focus on three factors including leadership, team trust and communication styles in order to determine the relationship between variables that affect organizational performance.1.7 deduction OF THE STUDYSeveral parties will gain benefits from the outcome of this project. Among parties are1.7.1 To the Supervisors/LeaderThis research is design to identify the effects of teamwork towards the organizational performance. The seeings will religious service the supervisors or leader to development the performance through leadership and benefactor strategically maintain the growth and success of the projects. By having a good relationship with their staff can make the teamwork naturally involved each time they want to complete the job task. From this, it can reduce as many problems that might occur in their task and avoid a redundant activity each time they want to complete their job.1.7.2 To the EmployeesThe research is managed to evaluate or determine the level of teamwork of the staff. From the result it may identify whether the s taff is agree on the power of teamwork which may deal a great development for the company or not. From that also, it will help them to find out what are the best solutions that they can take and make some improvement form it. It also can help the employees to have a good perception towards others by having a trust and build a good relationship among them. From this, it can give a benefit to all of them.1.7.3 To the Industry/OrganizationThis research helps Sime Darby Plantations Sdn Bhd to identify their employees feedback towards the effects of teamwork on the organizational performance. The finding later can help the organization in ways to develop their performance in order to be in store with other develop company. It also will help the organization to structure and change the styles and system that they used before this and this will contribute the organizations in several theoretical and managerial ways. By having a good teamwork in organization, it can help them achieve th eir desired goal and also one-year or long term objective.1.7.4 To the Researcher with this research, the researcher will gain experience on the issues of this study which is the effects that will influence teamwork on organizational performance. The research also will know how to implement the teamwork among their staff at the workplace and make harmony workplaces. Furthermore, this research will facilitate other researcher to use it as a rule of thumb or reference in order to make their research potently. This study also gives a clear vision for a researcher as a guideline to produce a good research in the future using appropriate steps in research methodology.1.8 presidential term OF THE REPORTThis report is organized into five chaptersChapter 1 IntroductionThus chapter provides the general introduction to the research topic and its issue. It is firstly started with the background of the company where the research conducted. Then, the researcher introduced the topic with the background of the study and then discuss about the problem statement. This chapter also discuss about the problem statement. This chapter also discuss about the research question, research objectives, its significant of the study and scope of the study. Moreover, this chapter also outlines the limitation of the study that the researcher has to face it to complete this study.Chapter 2 Literature ReviewThis chapter would discuss about the previous findings by the various authors on the issue of teamwork and the factors that influence to the teamwork on organizational performance at Sime Darby Plantation Sdn Bhd. The factors that influence to the job stress such as leadership, team trust and communication styles. The theoretical role model and the hypothesis of this study were create as a guided from the literatures.Chapter 3 Research MethodologyFrom this chapter, the researcher would explain about the information collection that the researcher use on this study. It is also discusse d about the research design that consists of purpose of this study, types of this study, study setting, unit of digest, and time horizon. Besides that, the researcher also includes the information sampling that the researcher uses in this study, as well as the instrument this study use and also the data analysis techniques.Chapter 4 result and discussionIn this chapter described about the analysis of data findings of the research that were gathered from the value with the various departments at Sime Darby Plantation. It presents complete results and analysis of the study in the form of figures, tables or text so that researcher would highlight the key information.Chapter 5 Conclusion and RecommendationFor this chapter, discuss about the conclusion, the key of findings are summarized concord to the research objectives in this chapter. The researcher would discuss about the result and some recommendations regarding to the issue also be included in this last chapter.CHAPTER 2LITERA TURE REVIEW2.0 INTRODUCTIONThis chapter contains the reexamination of the literature the effort through with(p) by other researchers that have a significant in the development of this research. A literature check can be in form of journals, articles, bulletins or theses. This publications can be in various sources and widely functional via the Internet.2.1 DEPENDENT VARIABLE2.1.1 Teamwork and Organizational exploitAccording to Gomez and Rohrer (2011), a team is defined as a group of two or more people who communicate and overconfidently influence each other and agree the job task to be accomplished with an objective and reason for the success of organization. Team helps people to corporate, enhance individual skills, give feedback and reduce remainder occurred between individuals. As a team member, they have to learn how to work with other members and go steady that one is different, unique and have more knowledge and power that can be channeled in a supportive way (Gomez Rohrer, 2011).Teamwork is an important feature for smooth functioning of an organization. Most organizational activities give out difficult due to development in technology therefore teamwork is a heart of many organizations. Gomez and Rohrer (2011) said that, when a teams work hard and seize something great, they will have a sense of pride for their team and be motivated to do it again, because they know their role will be metrical important and essential by top managers as well as all employees in the organization.Furthermore, working together as a team to create specific performance objectives helps transforming teams form groups of persons into committed groups (Khalid Al-Rawi, 2008). However, if teams vanish, employees will no longer have an essential and important role to play in their organization but instead work just to get a wages (Gomez Rohrer, 2011). other study mentions that team should be an element of an organization that builds upon itself. It fosters an appreci ation of each individuals talents and the input they can make to their organization (Gomez Rohrer, 2011). This statement is also agreed by Judeh (2011) where team effectiveness is important because it is apply of the most important determinants of the companies achievement. Gomez and Rohrer (2011) reported that the responsibility of the teams will play in an organization will be viewed as priceless and vital of the organizational success.When teamwork is linked to the organization, members chat about team performance in relationship to corporate priorities, and quality measures. When teamwork has developed strong relation among members, peer get manifests itself in many ways Moreover, a number of organizational benefits can result from the victorious use of sourcing teamwork, and the highest perceived benefit is the skill to bring greater knowledge and skills together at one time (Khalid Al-Rawi, 2008).Organizations that tittup their staff by implement the teamwork system will ma ke them chop-chop learn to work with others to complete their job task. At the end, each of them will value their capability and as a member of a team (Gomez Rohrer, 2011). Khalid Al-Rawi (2008) state that the main goals of teamwork are to develop an organization whose teamwork member does not reveal allegiance to team process feces significant vault if it attempts the broad use of cross-functional productivity and motivation.H1 Teamwork has significant positive effect on organizational performance.2.2 INDEPENDENT VARIABLES2.2.1 Leadership towards Organizational PerformanceAccording to Liu, Wang and Cao (2011), leadership is best characterized as a social influence process. Each team in an organization must have a mentor who is not compulsory a supervisor but someone who is expert in teamwork to guide the team (Gomez Rohrer, 2011). In the face of complicated and complex projects leaders, managers, and team leaders have to deal with a wide range of people, including sponsors, te am members, consumers, suppliers and internal department heads, all of who, often have conflicting goals and competing priorities (Gomez Rohrer, 2011). Khalid Al-Rawi (2008) argues that an effective supervisor must keep up a teams focus on its task while establishing positive relations with team members.Meanwhile, previous research indicates that leader behaviors main result on team performance is very weak when considering the external surroundings of the team (Liu, Wang Chao, 2011). Without a respect from team members, a leader can lose the ability to effectively lead and efficiently deal with their team. When there is respectful from leader and team members, it can make an easier for them to do what is asked and able to communicate (Gomez Rohrer, 2011). Most importantly, it is the responsibility of the fourth-year employees to teach new comers to have a clean heart for the organization succeed and become profitable.Furthermore, listening is one skill that each leader must hav e in order to help them in understand that it is an active action and requires work to master (Gomez Rohrer, 2011). In other direct of view, the team leader is directly in charge for inspiring this commitment from team members so as to enhance the team efforts in achieving the parking area goals (Judeh, 2011). According to Judeh (2011), he agrees that successful leader who is able to promote care and trust value find themselves with high standards that would affect organizations competitiveness.This is important because as a team leader you are going to work with employees of all ages, races, backgrounds and education levels (Gomez Rohrer, 2011). Furthermore, a team leader should guide their team members to increase their efforts and focus their commitment towards the goals of the team (Judeh, 2011). While Liu, Wang and Cao (2011) had mentioned that the leader should motivate individual team members and also lead their team effectively.H2 Leadership has significant positive eff ect on organizational performance.2.2.2 Team Trust towards Organizational Performance.Another researcher had defined trust as the point to which a person has confidence of another person and is set to act based on the words, deeds and decision of other persons or and group in other view, trust in teammates is fundamentals for success (Mach, Dolan Tzafrir, 2010). They rig that trust in the supervisor is more closely related to work variables, while trust in top management is much more closely related to organizational variables due to the functioning versus more strategic role coaches and management play.In previous studies said that trust is the important trait to have in a team and when leader have a trust towards their team mates, the need for power becomes obsolete. According to the Mach, Dolan and Tzafrir (2010), trust is highly useful to the functioning of an organization. Organizational citizenship behavior, employee performance, open communication to the team objectives, te am performance and increased coordination become a link between trust and a variety of those work behavior. Moreover, the researcher feels that trust enhances organizational relationship by increasing the capability of group members to work together.Recent study found that, groups with higher levels of trust did not necessarily perform better than groups with lower levels of trust, thus it showed that trust influenced group process and performance indirectly. Moreover, trust can be said as an integral part of teamwork and this require high level of interdependence between members and generates synergy in the form of cooperation and interaction amongst team members (Mach, Dolan Tzafrir, 2010).H3 Team trust has positive effect on organizational performance.2.2.3 Communication Styles towards Organizational PerformanceAccording to Gomez and Rohrer (2011), teams are the central to the socializing of employees, particularly the new comers. Teams alter individual self-interest into an i mportant vision that can be used to build and maintain the vibrant organization. Furthermore, in a team all employees are socialized to become hard workers in their organization.However, when the new staff is timid and not tries to socialize or communicate with their teammates or other staff, they will become socially single out individuals and will not feel the sense of connectedness with their organization (Gomez Rohrer, 2011). Research has also reported that communication among team members, sharing of the workload, and high levels of cooperation will improve team effectiveness (Williams Castro, 2010).According to Williams and Castro (2010), communication among team member builds a positive team climate since it improves problem solving skills and social relations on the team. Ultimately, the more interdependent team members are with each other the more they should be able to realize outcomes related to teamwork as they build team efficacy (Williams Castro, 2010).Communicat ion is also a render that has been linked with numerous outcomes of groups and teams, such as with knowledge sharing, learning, reductions in time requirements and transaction costs and reduced redundancy (Clopton, 2011). According to Clopton (2011), communication or social capital can reduce the probability of opportunities and the cost of supervise while encouraging supportive behavior and facilitating the development of new forms of affiliation and innovation. In addition, social exchange relationships evolve and generate beneficial consequences when employers take care of employees. In this sense, the social exchange relationship is a mediator or intervening variable that produces effective work behavior and positive employee attitudes (Mach, Dolan Tzafrir, 2010).H4 Communication style has significant positive effect on organizational performance2.3 CONCEPTUAL FRAMEWORKThe theoretical or conceptual framework is the foundation of hypothetical deductive research as it is the basis of the hypotheses that you will develop. It is a logically developed, described and elaborated network of associations among the variables deemed relevant to the problem situation and identified through such processes as interviews, observations and literature review (Sekaran, 2010).A theoretical framework represents your belief on how certain phenomena (or variables or concepts) are related to each other (a model) and an explanation of why you cogitate that these variables are associated with each other (a surmisal) (Sekaran, 2010). Theoretical framework elaborates the relationship among all variables independent and dependent variables. It explains the theory underlying these relations and describes the nature and direction of the relationship. From the theoretical framework, testable hypothesis can be developed to examine whether the theory formulated is valid or not.Based on literature review the conceptual framework is as follow(I.Vs) (D.V)Leadership(Gomez Rohrer, 201 1)Organizational PerformanceTeam Trust(Mach, Dolan Tzafrir, 2010)Communication Style(Williams Castro, 2010)Figure 2.3 Conceptual mannequin2.3.1 inconsistentThe theoretical framework shows the variables, which are independent variable and dependent variable. The variable is anything that can take on differing or varying set. The values can differ at various times for the same object or person, or at the same time for different objects or persons such as production and motivation.2.3.2 Dependent VariableThe dependent variable is the variable of primary interest to the researcher. The researcher goal is to describe and understand the dependent variable or to explain its viability or predict it. It is the main variable that lends itself for investigation as a viable act. Through the analysis of the dependent variable, it is possible to find solutions to the problems (Sekaran, 2010).Moreover, researcher will not only quantifies and measures the dependent variable but also explains o ther variables that influence this variable. For this purpose, it is shows that the dependent variable is important for the researcher to measures in this study which is the effects that will influence to the organizational performance.2.3.3 Independent VariableIndependent variable is one variable that influences the dependent variable in either positive or negative way. When the independent variable is also present, and with each unit of increase in the dependent variable there is an increase or strike in the dependent variable also. In this research, the theoretical framework is about the study indicates to determinant of leadership, team trust and communication styles.2.4 HYPOTHESIS venture is logically conjectured relationship between two or more variables explicit in the form of testable statement. Relationship conjectured on the basis of the network of associations formal in the theoretical framework formulated for the research study (Sekaran, 2010). A hypothesis can also b e referring as the thing that the researcher educate guess to solve the research problems in the organization. The hypothesis for this study as belowH1 There is a significant relationship between teamwork and organizational performance.H2 There is significant relationship between leadership and organizational performance.H3 There is significant relationship between team trust and organizational performance.H4 There is significant relationship between communication style and organizational performance.CHAPTER 3METHODOLOGY3.0 INTRODUCTIONThe previous chapters discussed related literature on Teamwork and the context of the present study. This chapter covers the research methodology and procedure undertaken in this study. This includes research framework, data collection, and development of research instruments, population, sample, sampling technique and data analysis. Results of a pilot study, the response rate and non-response bias of the main study are also discussed in this chapter. 3.1 STUDY VARIABLESThe research study was based on quantitative research technique. The study was conducted to investigate the effect of teamwork on organizational performance. During the research study, researchers interference was minimal, unit of analysis was individual and type of study was cross sectional. Questionnaires were distributed among the employees and their views had been taken. In this study collected data was uploaded on information processing system in SPSS (Statistical Package for Social Sciences) and normality of data was calculated.When the data was modify and got normal, then different statistical test were applied, on the data for analysis. Through that statistical analysis, correlation and regression of teamwork and organizational performance has been metric. In order to analyze the two variables teamwork and organizational performance, firstly descriptive analysis were measured and then correlation and regression was calculated between Dependent Variable (D.V) organizational performance and Independent Variable (I.V) teamwork, leadership, team trust and communication styles.3.2 DATA COLLECTIONThis research is relying on the data gather that can be obtained from either primary of secondary data. Both of the data encompasses all various type of information, which needed for the research purpose. In completing the study, both types of the data will be used.3.2.1 Primary DataPrimary data will be collected by researcher for specific purpose of deal with the research problem. Besides that, to solve the research problems, the data and information will be gathered through several ways. The primary data will be obtained through questionnaires that will be given t