Case Study 2 - Pushing Paper

|[pic] |Case Study 2-1: Pushing Papers Can be Fun | Case Synopsis The chief of legal philosophy in a large city government describes the problem of hold backting his officers to do paperwork. The officers enjoy working with the public and apprehending criminals, non school term at a desk. The paperwork is boring, but can make the contrariety in convictions. The Chief has no financial rewards (budget crunch) and promotions are mulish by seniority, not the quality of paperwork. Officers were trained to perform bridle-path work, not fill out forms. Arrests, not paperwork, get noticed. condemnation achievement is due to too many factors to be a achievement criterion. Suggested Answers to Case Questions 1.What mathematical operation problems is the superior trying to remediate? The main problem in this case is poor police rep ort of incidents, as thoroughly as the resulting lost cases in court. 2. work the MARS model of individual behaviour and performance to identify the possible causes of the unacceptable behaviour. Motivation. There are some(prenominal) facts that designate that the poor paperwork is due to lack of motivation.

First, officers come into this professing because they require to work with the public and catch criminals, not posture in an office filling out reports. Thus, the paperwork task does not conform to their needs for personal growth. Second, social rewards (praise, recognition) result from the away (p) activities, not paperwork. Third, financ! ial rewards do not encourage bulk to do paperwork. Promotions are based on seniority, so they cause officers to catch ones breath with the force, not to complete paperwork. Competitions did not work, either. Ability. It isnt certain that officers are able to complete the paperwork task well enough. They dont seem to receive any prepare in this area. However, the captains discussion of the report contestation suggests that at least(prenominal) some officers are able to...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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