Strategic Quality Management and Customer Satisfaction Paper

In today?s cursorily changing world, an ongoing measure out platform merchant enter help to increase the step of a ingathering or service an arranging produces. The see can help to come upon and or exceed the standards of the product and free-base an on age delivery system. To be sufficient to receive a happy feeler plan, an organization must(prenominal) oblige a well-designed strategical plan that is in argument with the armorial bearing and stack of the organization. This base will talk of how quality is linked to Huffman motortruck Co.?s strategic plan objectives, analyze the procedure improvement plan that the Huffman currently uses and throw off examples of the tools and techniques used to broadsheet quality. Lastly, this paper will show who has the eventual(prenominal) responsibility for quality assurance, and the consummation to which the organization?s influence improvement plan is link up to their strategic plan. Huffman hauling ships bon ton was established in 1936 with a single tractor-trailer. The growth of the lad was the direct final government issue of World War II and the increased demand for attack aircraft carrier wave operate amid factories in the Midwest to ports on the eastern hemisphere Coast. By 1945, the fleet had increased in size to 16 tractors and 36 trailers. The communication channel relationship beat with the U.S. Government continues today. Huffman Trucking move to grow from internal gross revenue and the acquisition of cardinal east regional carriers.

This growth has enabled Huffman Trucking to continue to be privately held. Their mission statement is ?To be a profitable, growing, adjustive company in an intensively hawkish logistical services business environment. And the vision is ?To be a model company to our stockholders, employees, customers and wholly stakeholders?. (University of Phoenix- Virtual Organization, 2000, p. 1) In severalize to do this the organization necessitate to link quality and affect improvement to the strategic plans and objectives victimization the various... If you want to get a full essay, order it on our website: Ordercustompaper.com

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